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Terms & Conditions

Last Updated: March 16 2026

Welcome to Loot and Lore. By accessing or using our website, products, or services, you agree to the following Terms and Conditions. Please read them carefully before proceeding.

1. General Information

Loot and Lore specializes in bespoke Indigenous leather goods, gifts, and handcrafted items. These Terms govern your use of our website and any purchases made through it.

By using our site, you confirm that you are at least the age of majority in your province or territory.

2. Products & Descriptions

We take great care to ensure our product descriptions, images, and pricing are accurate. However:

  • Colours, textures, and materials may vary slightly due to the handmade nature of our products.

  • We reserve the right to modify or discontinue products at any time without notice.

  • Custom items may have natural variations that reflect the authenticity of the craftsmanship.

3. Pricing & Payments

All prices are listed in Canadian dollars (CAD) unless otherwise stated.

We reserve the right to update pricing at any time. Payment must be completed at checkout through the available payment methods on our website.

4. Custom Orders

Custom orders require clear instructions from the customer. Unless otherwise stated:

  • One revision is included for custom designs.

  • Additional revisions or customization may incur extra fees.

  • Custom items are final sale and cannot be returned or refunded.

5. Shipping & Delivery

Shipping times may vary depending on your location and the nature of the product.

  • We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

  • Customers are responsible for providing accurate shipping information.

  • Any additional duties or import fees are the responsibility of the customer.

6. Returns & Exchanges

Due to the handmade and custom nature of our products:

  • All sales are final unless the item arrives damaged or defective.

  • If an issue arises, customers must contact us within 7 days of receiving their order.

  • We may request photos or additional information to assess the issue.

7. Intellectual Property

All content on this website — including images, text, branding, and product designs — is the property of Loot and Lore and is protected by copyright and intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Cultural Respect

Loot and Lore is committed to honouring and preserving Indigenous craftsmanship and cultural practices. By purchasing from us, you agree to respect the cultural significance of the items we create and acknowledge that certain designs or items may hold spiritual meaning.

9. Limitation of Liability

Loot and Lore is not liable for:

  • Misuse of products

  • Allergic reactions to materials

  • Damage caused by improper care

  • Losses resulting from website downtime or technical issues

Your use of our products and website is at your own risk.

10. Privacy

We respect your privacy. Any personal information collected is used solely to process orders and improve your experience. For more details, please refer to our Privacy Policy.

11. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our website constitutes acceptance of any changes.

12. Contact Information

For enquiries, please reach us at info@lootandlore.ca.

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